James Cash Penney

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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
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James Cash Penney Quotes

I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.
Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
The greatest teacher I know is the job itself.
Success will always be measured by the extent to which we serve the buying public.
The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
Success cannot come from standstill men. Methods change and men must change with them.
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
The best teamwork comes from men who are working independently toward one goal in unison.
Men are not great or small because of their material possessions. They are great or small because of what they are.

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