The most important thing in communication is hearing what isn't said.
Quote by Peter Drucker
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Peter Drucker quote
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Peter Drucker Quotes
So much of what we call management consists in making it difficult for people to work.
The productivity of work is not the responsibility of the worker but of the manager.
Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.
Most of what we call management consists of making it difficult for people to get their work done.
Plans are only good intentions unless they immediately degenerate into hard work.
A manager is responsible for the application and performance of knowledge.
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.
Time is the scarcest resource and unless it is managed nothing else can be managed.
Management by objective works - if you know the objectives. Ninety percent of the time you don't.
The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.
Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the 'naturals,' the ones who somehow know how to teach.
I always wanted to be honest with myself and to those who have had faith in me.
The serve, I was too young and too small and... not enough powerful to have a good serve when I was young, so my forehand was always my signature shot. So I used to always run around my backhand, you know, use my forehand as much as I could, and so that's why I think it's my strength also today, you know.
I did all the right things in so many tournaments. But like I said, sometimes in sports it just goes the other way. Maybe you've already won so much that it evens it out a bit sometimes. I don't know.
I used to get nervous, you know if my parents would come watch. And then I would get nervous if my friends came and watched. Today it's not a problem anymore actually, because now I enjoy it. I see that they, you know, respect me immensely, and I try to put on a good show and show that I can still play very good tennis.
When I won in 2003, never in my wildest dreams did I ever think I would win Wimbledon and have my kids seeing me lift the trophy, so this is pretty surreal. And yeah, I was almost shocked in the moment that it all came together so nicely.
Before, I guess, mum and dad were everything, but now, in my case, I had two new girls and all of a sudden they're completely dependent on you and there's a third generation. It's a funny shift all of a sudden. You have the babies, you have yourself and then you have your parents.
My dad said if you become a tennis professional just make sure you get into the top hundred, because you have to make a little bit of money. You make a living so you can pay your coaching and, you know, your travels.
When you do something best in life, you don't really want to give that up - and for me it's tennis.
When there is nothing to talk about don't force yourself to say anything because it may land you in trouble.
It’s crazy how people say, "I rely on facts," And believe thier television sets.
Some people are drawn naturally - there are natural guitarists, and there are natural piano players, and I think guitar implies travel, a sort of footloose gypsy existence. You grab your bag and you go to the next town.