Despite all our gains in technology, product innovation and world markets, most people are not thriving in the organizations they work for.

• A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
• Employers and business leaders need people who can think for themselves - who can take initiative and be the solution to problems.
• There are three constants in life... change, choice and principles.
• Every human has four endowments- self awareness, conscience, independent will and creative imagination. These give us the ultimate human freedom... The power to choose, to respond, to change.
• In the last analysis, what we are communicates far more eloquently than anything we say or do.
• Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.
• It's a fact that more people watch television and get their information that way than read books. I find new technology and new ways of communication very exciting and would like to do more in this field.
• Historically, the family has played the primary role in educating children for life, with the school providing supplemental scaffolding to the family.
• But with the steady disintegration of the family in modern society over the last century, the role of the school in bridging the gap has become vital!
• Every human has four endowments- self awareness, conscience, independent will and creative imagination. These give us the ultimate human freedom... The power to choose, to respond, to change.