The most important thing in communication is hearing what isn't said.

• The productivity of work is not the responsibility of the worker but of the manager.
• So much of what we call management consists in making it difficult for people to work.
• The best way to predict the future is to create it.
• Business, that's easily defined - it's other people's money.
• Most of what we call management consists of making it difficult for people to get their work done.
• The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
• Time is the scarcest resource and unless it is managed nothing else can be managed.
• The purpose of a business is to create a customer.
• We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.
• The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.